bELGIAN wAFFLES

So I get to brussels, and try to buy a ticket from the ticketvending machine for the rest of my journey.I enter the departure, destination etc in machine , then insert card to pay.Machine refuses card, would you believe it only accepts some obscure BELGIAN CARD NOT visa or mastercard!!! GRRRRRR OK, so now what , first of all where are they hiding the ticket sellers and their windows?? O I seeee, yea that is f?++ logical hidden in an alcove , obscurely indicated by a cryptical sign that I Hope , think, is saying ticket sales here.
Upon entering this place through a revolving door (Not relly easy wif bakpak and duffell bag!!)

you then take your place at the back of the que for what seems like hours.
Only 3 windows are open , BR personnell coming and going all the time but is anyone opening another ticketing window? I DON'T THINK SO ....MORE GRRRRRRR.
Finally get served (reluctantly ) ask unmotivated guy behind counter which train for Genk, rolls eyes , says , or more likely, mumbles something about can'you look at screen behind you .and leaves it at that. More later